November 25, 2011
Information Computer Technology Group                                                                                                    
1234 Narrow Road
Rainbow, PA  10987

Dear Staff Members:

Good day.

Information Computer Technology Group ( ICTG ) has scheduled a series of employee training sessions as suggested by the President. All departments are required to attend.

The company has invested in new software to be installed in each computer unit. The software will help everyone to work efficiently and effectively. The training session will be beneficial and worthwhile for our company to be updated with the current trend of the industry.

Kindly review the attached schedule that is specific to your department. Should you have question with the schedule, kindly contact the ICTG helpdesk at 123-456-789- local 123 or email helpdesk@company.com.
May we request for all supervisors and managers to confirm the attendance of their department before November 30, 2011.

Thank you for your attention.

Sincerely,

Julius Salt           
ICTG Head
(Soal UN SMA/MA IPA 2011/2012)

 1. Why are all departments required to attend the employee training sessions?
A. The company is going to invest in new software.
B. The company has just signed a contract with ICTG.
C. The training can make employees happy to work in the company.
D. A new software has just been installed in each computer unit in the company.
E.  Employees need to be updated with new trend in technology.

2. From the text we know that….
A. the participants will be excited about the new technology
B. not many people will attend the training
C. the staff members are not happy about it
D. there will be questions about the schedule
E. the schedule is on a separate page

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